Privacy Policy

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1. Who We Are

Penguin Homes Group Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

Company Name: Penguin Homes Group Ltd

Phone: 01638 590899

Website: www.penguinhomes.co.uk

We are a UK-based company providing property development, energy/insulation improvements, construction, and related services.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide to Us

• Full name

• Address

• Email address

• Telephone number

• Property details

• Enquiry details submitted via our website or by phone

• Any other information you provide to us voluntarily

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Referring website

This information helps us improve our website and services.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries

• Provide quotations and services

• Manage contracts and projects

• Process payments and invoices

• Improve our website and services

• Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including:

• Your consent

• Performance of a contract

• Legal obligation

• Legitimate business interests

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Subcontractors and suppliers involved in delivering our services

• Professional advisers (accountants, legal advisors)

• IT and website service providers

• Regulatory authorities where required by law

All third parties are required to respect the security of your data and process it lawfully.

5. Data Retention

We only retain personal data for as long as necessary to:

• Fulfil the purposes for which it was collected

• Meet legal, accounting, or regulatory requirements

When data is no longer required, it will be securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Company Name: Penguin Homes Group Ltd

Phone: 01638 590899

Website: www.penguinhomes.co.uk